If you require further information, please dial our Call Center.
Call Center: +36 1 463 9292 (Mo-Thu: 8.00-16.00, Fr: 8.00-13.30)
We kindly inform our clients that, based on the decision of the head of department, the allocation of queue numbers at the customer services can be ended even before the end of the opening hours,if due to the number of customers appearing no longer possible to handle more customers within the opening hours.
Jurisdiction: Budapest, Pest county
Area of expertise: immigration police, permit matters
Activity: customer service, immigration police
Region: Budapest and Pest County Regional Directorate
Address: 1117 Budapest, Budafoki út 60.; 1135 Budapest, Szegedi út 35-37.
Phone number: +36-1-550-1167
Case types: permanent and long-term residence cases of third-country nationals,
matters of persons with the right of free movement and residence, registration of accommodation for foreigners,
coercive measures.
Customer Service I. (1117 Budapest, Budafoki út 60.) and Customer Service II. (1135
Budapest, Szegedi út 35-37.)
Case type that can only be dealt with at Customer Service II: requests submitted at a foreign representative office
in the case of document acceptance
Types of cases that can be handled at both customer services:
- residence permit issuance, extension, replacement, replacement requests
- applications related to long-term residence rights (national/EU/temporary
residence card, national/EC/temporary residence permit, settlement
permit, immigration permit)
- Applications from EEA citizens and their family members (registration certificate, residence permit
card, permanent residence card, long-term residence card applications)
- extension of a temporary residence permit
- procedure for establishing statelessness
The procedure for receiving clients at the Board of Directors, for all types of cases, both
at customer service:
Monday: 8:00 a.m. to 2:00 p.m
Tuesday: 8:00 a.m. to 2:00 p.m
Wednesday: 8:00 a.m. to 2:00 p.m
Thursday: 8:00 a.m. to 2:00 p.m
Friday: 8:00-12:00
Customer Service I. (1117 Budapest, Budafoki út 60.)
Approach:
- by bus number 133E, getting off at the "Hengermalom út" stop (the route is
picks up passengers to the General Directorate at the following stops: Keleti railway station –
Blaha Lujza tér – Astoria – Ferenciek tér – Szent Gellért tér)
- By bus number 33, get off at the "Hengermalom út" stop
- by tram number 1, get off at the "Hengermalom út/Szerémi út" stop, 6 minutes
by walking
E-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Customer service II. (1135 Budapest, Szegedi út 35-37.)
Approach:
- by bus number 20E, 30, 30A, 32, 230, getting off at the "Szegedi út" stop
- by tram number 1, get off at the "Vágány utca/Róbert Károly körút" stop, 5
minute walk
- by tram number 14 or bus number 105 at the "Béke tér" stop
disembarked, 5 minutes on foot
E-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Aliens Enforcement Authority Department
Case types: Ordering and execution of immigration deportation; Judicial eviction
implementation; Pre-deportation detention and immigration detention, as well as deportation
custody order; Enforcement of the withholding of passports of foreigners under criminal proceedings
and issuing and extending temporary residence permits; Obligatory
designation of residence; Imposing a public order fine; Entry and residence
ordering and revoking a ban; Based on a lost passport report
issuance of a certificate
The procedure for receiving clients at the Aliens Police Department is 1117 Budapest,
At the Office at 60 Budafoki út:
Monday: 8:30 a.m. to 1:00 p.m
Tuesday: 8:30 a.m. to 1:00 p.m
Wednesday: 8:30 a.m. to 1:00 p.m
Thursday: 8:30 a.m. to 1:00 p.m
Friday: 8:30-12:00
Approach:
- by bus number 133E, getting off at the "Hengermalom út" stop (the route is
picks up passengers to the General Directorate at the following stops: Keleti railway station –
Blaha Lujza tér – Astoria – Ferenciek tér – Szent Gellért tér)
- By bus number 33, get off at the "Hengermalom út" stop
- by tram number 1, get off at the "Hengermalom út/Szerémi út" stop, 6 minutes
by walking
E-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Phone number: +36-1-463-9100
Eligibility: National
Area of expertise: Asylum
Directorate: National Directorate General of Immigration
Address: 1117 Budapest XI., Budafoki út 60. - Strzegova köz
Phone number: +36 1 463 4873
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Cases related to the care and integration of persons granted international or national protection by Hungary
Clientele: Persons granted international or national protection by Hungary.
Customer reception procedure:
Monday: 8:00 a.m. to 2:00 p.m
Tuesday: 8:00 a.m. to 2:00 p.m
Wednesday: 8:00 a.m. to 2:00 p.m
Thursday: 8:00 a.m. to 2:00 p.m
Friday: 8:00-11:30
It can be reached: - By bus number 133E, get off at the "Hengermalom út" stop.
The service takes passengers to the General Directorate at the following stops: Keleti railway station – Blaha Lujza tér – Astoria – Ferenciek tere – Szent Gellért tér.
- Take bus number 33 starting from the Móricz Zsigmond roundabout. Landing at "Hengermalom út".
- Take tram number 1 at the Hengermalom út / Szerémi út stop, a 6-minute walk.
Jurisdiction: Hajdú-Bihar County, Szabolcs-Szatmár-Bereg County, Jász-Nagykun-Szolnok County
Area of expertise: Immigration, Licensing
Activity: customer service
Region: Northern Great Plains Regional Directorate
Address: 4033 Debrecen, Sámsoni út 145.
Phone number: +36 52 503 840
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Residence cases; Establishment matters; Notification of accommodation for foreigners; Matters related to national residence visas.
Customer reception procedure:
Monday: 8:00 a.m. to 1:00 p.m
Tuesday: 8:00 a.m. to 4:00 p.m
Wednesday: No customer reception
Thursday: 12:00-17:00
Friday: 8:00-12:00
Accessible: Bus 23 from the Lovas utca stop or bus 19 Sámsoni út stop approx. 500 m in the direction of Hajdúsámson in Kertségi Rendőrőrs Street.
Attention! Based on the announcement of the Ministry of Construction and Transport, new changes and restrictions are expected to be introduced in Debrecen, in connection with the development and construction works of Sámsoni út, from July 8, 2024, compared to the previously introduced temporary traffic restrictions until September 2024. More information is available on the website of the Ministry of Construction and Transport by clicking here.
Name: NYÍREGYHÁZA
Jurisdiction: Szabolcs-Szatmár-Bereg county
Area of expertise: Immigration
Activity: customer service
Region: Northern Great Plains Regional Directorate
Address: 4400 Nyíregyháza, Szent István út 9.
Phone number: +36 52 503 840
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Residence cases; Establishment matters; Notification of accommodation for foreigners; Matters related to national residence visas.
Customer reception procedure:
Monday: 9:30 a.m. to 3:00 p.m
Tuesday: No customer reception
Wednesday: 9:30 a.m. to 3:00 p.m
Thursday: No customer reception
Friday: No customer reception
How to get there: You can get there from the train station by bus 7 and 12, close to the Bessenyei tér stop, or from the bus terminus by bus 2 and 2Y, getting off at the Szent István utca stop.
Name: SZONLOK
Jurisdiction: Jász-Nagykun-Szolnok county
Area of expertise: Immigration
Activity: customer service
Region: Northern Great Plains Regional Directorate
Address: 5000 Szolnok, Baross u. 45-51.
Phone number: +36 52 503 840
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Residence cases; Establishment matters; Notification of accommodation for foreigners; Matters related to national residence visas.
Customer reception procedure:
Monday: No customer reception
Tuesday: 10:00-15:00
Wednesday: No customer reception
Thursday: No customer reception
Friday: No customer reception
It can be reached: From the train station on foot in a few minutes in the direction of the city, or from the city center with bus lines 6, 7, 8 and all the bus lines that touch the train station, and from the bus station with bus number 24.
Paid parking is available for customers arriving by car in front of the building and in the surrounding side streets. The Branch is located at the end of the Baross utca railway station.
Jurisdiction: Baranya County, Somogy County, Tolna County
Area of expertise: Immigration, Licensing
Activity: customer service
Region: South Transdanubia Regional Directorate
Address: 7623 Pécs, Csend u. 3.
Phone number: +36 72 518 720
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: applications from EEA citizens and their family members; Residence matters; Establishment matters; Notification of accommodation for foreigners.
The procedure for receiving clients at the Board of Directors from April 3, 2023:
Monday: 8:00-17:30
Tuesday: 8:00 a.m. to 4:00 p.m
Wednesday: 7:30 a.m. to 12:00 p.m
Thursday: 8:00 a.m. to 4:00 p.m
Friday: No customer reception
Accessible: 5-10 minutes walk from the following bus stops:
Tüzér utca bus stop: 1, 2, 2A, 2E, 21, 55, 102, 102Y, 121
Meyeri tér bus stop: 21, 22, 23, 23Y, 24, 121
PÉTÁV bus stop: 1, 55
Egyetemváros bus stop: 2, 2/A, 25, 26, 27, 27Y, 28, 28A, 28Y, 29, 55, 102
KEDPLASMA plasma center bus stop: 2, 2/A, 2E, 25, 26, 27, 27Y, 28, 28A, 28Y, 55, 102
We would like to draw the attention of our customers to the fact that in order to reduce the waiting time, they can book an appointment on the website of the National Directorate General of Immigration. We ask our customers who do not have a pre-booked appointment to arrive at least half an hour before the end of customer service opening hours, if possible, in order to submit requests. If the number of customers waiting at the customer service exceeds the number determined by the security service, we recommend that they use another customer reception time to submit their request.
We would like to draw the attention of our valued customers to the fact that from January 1, 2023, the following applications can only be submitted electronically (on the enterhungary.gov.hu website):
· the registration certificate (for EEA citizens)
· residence card (for family members of EEA citizens)
· permanent residence card (for EEA citizens)
· for a long-term residence card (for family members of EEA citizens)
· extension of the residence permit (for third-country nationals)
· applications for national and EC establishment permits,
· the accommodation announcement.
We would also like to draw your attention to the fact that priority employers, legal representatives, and legal entities providing representation can only submit applications electronically, except in the case of applications that can only be submitted in person in any case (domestic applications with an indication of circ*mstances deserving of exceptional consideration, or residence permit applications that can be initiated at a foreign mission).
Name: KAPOSVÁR
Jurisdiction: Somogy County, Baranya County, Tolna County
Area of expertise: Immigration
Activity: customer service
Region: South Transdanubia Regional Directorate
Address: 7400 Kaposvár, Széchenyi tér 3.
Phone number: +36 72 518 720
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: applications from EEA citizens and their family members; Residence matters; Establishment matters; Notification of accommodation for foreigners.
Customer reception procedure:
Monday: 9:00-16:30
Tuesday: No customer reception
Wednesday: 9:00 a.m. to 3:30 p.m
Thursday: No customer reception
Friday: No customer reception
Accessible: The office is in the center of the city, near Fő utca, behind the Somogy County Government Office, in the same building as the NAV and State Treasury offices.
We would like to draw the attention of our customers to the fact that in order to reduce the waiting time, they can book an appointment on the website of the National Directorate General of Immigration. We ask our customers who do not have a pre-booked appointment to arrive at least half an hour before the end of customer service opening hours, if possible, in order to submit requests. If the number of customers waiting at the customer service exceeds the number determined by the security service, we recommend that they use another customer reception time to submit their request.
We would like to draw the attention of our valued customers to the fact that from January 1, 2023, the following applications can only be submitted electronically (on the enterhungary.gov.hu website):
· the registration certificate (for EEA citizens)
· residence card (for family members of EEA citizens)
· permanent residence card (for EEA citizens)
· for a long-term residence card (for family members of EEA citizens)
· extension of the residence permit (for third-country nationals)
· applications for national and EC establishment permits,
· the accommodation announcement.
We would also like to draw your attention to the fact that priority employers, legal representatives, and legal entities providing representation can only submit applications electronically, except in the case of applications that can only be submitted in person in any case (domestic applications with an indication of circ*mstances deserving of exceptional consideration, or residence permit applications that can be initiated at a foreign mission).
Name: SZEKSZÁRD
Jurisdiction: Tolna county, Baranya county, Somogy county
Area of expertise: Immigration
Activity: customer service
Region: South Transdanubia Regional Directorate
Address: Szent István tér 23, 7100 Szekszárd.
Phone number: +36 72 518 720
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: applications from EEA citizens and their family members; Residence matters; Establishment matters; Notification of accommodation for foreigners.
Customer reception procedure:
Monday: No customer reception
Tuesday: 12:00-16:30
Wednesday: No customer reception
Thursday: 9:30 a.m. to 3:30 p.m
Friday: No customer reception
Accessible: 300 meters from the Szekszárd bus terminus (local and long-distance) and the train station towards the city center, opposite the Museum, next to the Health Insurance Fund.
We would like to draw the attention of our customers to the fact that in order to reduce the waiting time, they can book an appointment on the website of the National Directorate General of Immigration. We ask our customers who do not have a pre-booked appointment to arrive at least half an hour before the end of customer service opening hours, if possible, in order to submit requests. If the number of customers waiting at the customer service exceeds the number determined by the security service, we recommend that they use another customer reception time to submit their request.
We would like to draw the attention of our valued customers to the fact that from January 1, 2023, the following applications can only be submitted electronically (on the enterhungary.gov.hu website):
· the registration certificate (for EEA citizens)
· residence card (for family members of EEA citizens)
· permanent residence card (for EEA citizens)
· for a long-term residence card (for family members of EEA citizens)
· extension of the residence permit (for third-country nationals)
· applications for national and EC establishment permits,
· the accommodation announcement.
We would also like to draw your attention to the fact that priority employers, legal representatives, and legal entities providing representation can only submit applications electronically, except in the case of applications that can only be submitted in person in any case (domestic applications with an indication of circ*mstances deserving of exceptional consideration, or residence permit applications that can be initiated at a foreign mission).
Jurisdiction: Csongrád-Csanád County, Bács-Kiskun County, Békés County
Area of expertise: Immigration, Licensing
Activity: customer service
Region: Southern Great Plains Regional Directorate
Address: 6724 Szeged, Bakay Nándor u. 3/A.
Phone number: +36 62 795 150
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Permanent residence cases, long-term residence cases, cases of EEA citizens and their family members, notification of accommodation for foreigners.
The procedure for receiving clients at the Board of Directors, for all types of cases:
Monday:7:30 a.m. to 4:00 p.m
Tuesday:7:30 a.m. to 4:00 p.m
Wednesday: 7:30 a.m. to 4:00 p.m
Thursday: 7:30 a.m. to 5:00 p.m
Friday: No customer reception
It can be reached: From the Mars tér bus station, heading towards ÁRKÁD, turn right on 2nd Street and go straight to the Board of Directors building.
And from the Railway Station, take buses 21 and 77 and get off at the 5th stop, which is the Mars tér bus station. From here, heading towards ÁRKÁD, turning right on 2nd Street and going straight ahead, you can reach the Directorate building.
Name: KECSKEMÉT
Jurisdiction: Bács-Kiskun county
Area of expertise: Immigration
Activity: customer service
Region: Southern Great Plains Regional Directorate
Address: 6000 Kecskemét, Irinyi u. 17/B.
Phone number: +36 76 481 249
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Permanent residence cases, long-term residence cases, cases of EEA citizens and their family members, notification of accommodation for foreigners.
The customer reception procedure for all customers in Kecskemét:
Monday: 9:00-17:00
Tuesday: No customer reception
Wednesday: No customer reception
Thursday: 9:00 a.m. to 4:00 p.m
Friday: 9:00-12:00
Accessible: Bus lines 10 and 14 departing from the Széchenyi tér bus stop must get off at the first stop.
The Customer Service Office is located 50 meters from here, in the KSH and SZÜV building complex on the right.
Name: BÉKÉCSBA
Jurisdiction: Békés County
Area of expertise: Immigration
Activity: customer service
Region: Southern Great Plains Regional Directorate
Address: 5600 Békéscsaba, Kétégyházi út 10.
Phone number: +36 66 452 617
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Permanent residence cases, long-term residence cases, cases of EEA citizens and their family members, notification of accommodation for foreigners.
The customer reception procedure in Békéscsaba for all customers:
Monday: No customer reception
Tuesday: 8:00 a.m. to 4:00 p.m
Wednesday: 8:00 a.m. to 4:00 p.m
Thursday: 8:00 a.m. to 5:00 p.m
Friday: 8:00-11:00
It can be reached: The first stop is the intercity bus routes from the bus station to Kétégyháza or Újkígyós.
Jurisdiction: Fejér county, Komárom-Esztergom county, Veszprém county
Area of expertise: Immigration, Licensing
Activity: customer service
Region: Central Transdanubia Regional Directorate
Address: 8000 Székesfehérvár, József Attila u. 38.
Phone number: +36 22 510 650
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Residence cases; Establishment matters; Notification of accommodation for foreigners; Matters related to national residence visas.
The procedure for receiving clients at the Board of Directors, for all types of cases:
Monday: 7:30--17:00
Tuesday: 7:30--16:00
Wednesday: 7:30 a.m. to 4:00 p.m
Thursday: 7:30 a.m. to 4:00 p.m
Friday: No customer reception
Accessible: The Administration building is next to the County Pension and Health Insurance Administration.
Close to the Interspar-Praktiker shopping center, the Fejér county RFK building, in the street behind "Skála".
It can be reached from the train station by buses 31, 32, 2 stops and 200 meters.
Walking along the street opposite the station, approx. 10 minutes.
2 stops and 200 meters from the bus station with bus number 14.
On foot, either in the direction of Budai út-József Attila utca or in the direction of Rákóczi út-József Attila utca approx. 15 minutes.
Name: TATABÁNYA
Jurisdiction: County of Komárom-Esztergom
Area of expertise: Immigration
Activity: customer service
Region: Central Transdanubia Regional Directorate
Address: 2800 Tatabánya, Győri út 13.
Phone number: +36 34 795 001
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Residence cases; Establishment matters; Notification of accommodation for foreigners; Matters related to national residence visas.
The procedure for receiving clients in Tatabánya, for all types of cases:
Monday: 8:30 a.m. to 4:30 p.m
Tuesday: 8:30 a.m. to 3:00 p.m
Wednesday: No customer reception
Thursday: 8:30 a.m. to 3:00 p.m
Friday: No customer reception
Accessible: To the left of the railway exit, approx. 500 meters on the left, next to the OBI store. From the bus station, take the 1.5 bus to the second stop, then walk back from the stop for about 2 minutes.
Name: VESZPRÉM
Jurisdiction: County of Veszprém
Area of expertise: Immigration
Activity: customer service
Region: Central Transdanubia Regional Directorate
Address: 8200 Veszprém, Levendula utca 1.
Phone number +36 88 580 755 / +36 88 580 757 / +36 88 580 758 / +36 88 544 668
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Residence cases; Establishment matters; Notification of accommodation for foreigners; Matters related to national residence visas.
The procedure for receiving clients in Veszprém for all types of cases:
Monday: 8:30 a.m. to 4:30 p.m
Tuesday: 8:30 a.m. to 3:00 p.m
Wednesday: No customer reception
Thursday: 8:30 a.m. to 3:00 p.m
Friday: No customer reception
Access: From highway 8 towards the city center, take the third exit at the second roundabout to Levendula Street.
From the bus station and the railway station, going towards the city center on Jutasi út, the third exit from the first roundabout leads to Levendula Street.
Jurisdiction: County of Győr-Moson-Sopron, County of Vas, County of Zala
Area of expertise: Immigration, Licensing
Activity: Customer service, Immigration Police
Region: Western Transdanubia Regional Directorate
Address: 9026 Győr, Szövetség u. 17.
Phone number: +36 96 510 700
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Residence cases; Notification of accommodation for foreigners.
The procedure for receiving clients at the Board of Directors, for all types of cases:
Monday: 7:30-12:00, 12:30-16:00
Tuesday: 7:30--12:00
Wednesday: 7:30-12:00, 12:30-16:00
Thursday: 7:30-12:00, 12:30-17:00
Friday: No customer reception
It can be reached by: Local bus lines 11 and 11/A or by car.
Name: SZOMBATHELY
Jurisdiction: County of Vas
Area of expertise: Immigration
Activity: customer service
Region: Western Transdanubia Regional Directorate
Address: 9700 Szombathely, Kisfaludy S. u. 1.
Phone number: +36 96 510 700
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Residence cases; Notification of accommodation for foreigners.
The procedure for receiving clients in Szombathely, for all types of cases:
Monday: 9:00-16:00
Tuesday: No customer reception
Wednesday: No customer reception
Thursday: No customer reception
Friday: No customer reception
Name: ZALAEGERSZEG
Jurisdiction: County of Zala
Area of expertise: Immigration
Activity: customer service
Region: Western Transdanubia Regional Directorate
Address: 8900 Zalaegerszeg, Mártírok útja 42-44.
Phone number: +36 96 510 700
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Case types: Residence cases; Notification of accommodation for foreigners.
The procedure for receiving clients in Zalaegerszeg for all types of cases:
Monday: No customer reception
Tuesday: 9:00 a.m. to 3:00 p.m
Wednesday: No customer reception
Thursday: 9:00 a.m. to 2:00 p.m
Friday: No customer reception
How to get there: On Kossuth Street, the main street of our city, go straight to Dísz tér, then after the Mayor's Office building, turn right onto Kisfaludy Street. At the first intersection, at Ady Street, go straight ahead. On the left hand side is the Ady Endre Art Primary School and High School, opposite it, shortly before the Mártírok út - Kisfaludy utca roundabout, a parking lot closed with a barrier, the main entrance of our building - which is shared with the Employment Center - opens there. Our clients with reduced mobility can come to us through the main entrance of the Employment Center on Mártírok Street.
Jurisdiction: nationwide
Area of expertise: Licensing
Activity:in applications for guest investor visas and guest investor residence permits, first-level immigration enforcement authorities,
customer service responsibilities in application procedures submitted in the national interest
Region: Central Regional Directorate
Address: 1135 Budapest XIII., Szegedi út 35-37, ground floor (Twin Office Center Office building)
Phone number: +36 (1) 550 -1207
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Accessible: Buses 20E, 30, 30A, 32, 230 at the Szegedi út stop
landed.
