Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (2024)


dxlirixus
join:2016-01-31
Rockwell, NC

Actiontec T3200M
4 edits

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (2)

dxlirixus

Member

2019-Mar-1 7:24 pm

Spectrum Branded Equipment Guide (STB, Routers, Modems)

This is to avoid ANY confusion with what brand boxes you have. This post is NOT for legacy boxes (before the Spectrum merger)

Since Spectrum has made TV STB's as well as the D3.1 modems/Wave 2 Routers with their branding on it instead of a visible manufacturer and you have this equipment, this little guide is to decipher what box you may have.

EDIT HISTORY:
3/2/19 - Added Arris 201/101 WB 1.0
3/4/19 - Corrected Sagemcom typo RAC2V1K -> RAC2V1S
3/4/19 - Added edit history
3/13/19 - Removed 101A/201A
3/19/19 - Cleaned up some typos
5/8/19 - Added RAC2V1U Router

A * beside any brand box/modem/router is MY personal preference. Not necessarily the best box but i've had good personal experiences with them.

As of this post date (3/2/19) most if not all spectrum service areas have worldboxes.

Starting off with Set Top Boxes

Worldbox 1.0

201-T - Technicolor 201 WB 1.0 1TB DVR *
201-H - Humax 201 WB 1.0 1TB DVR

101-T - Technicolor 101 WB 1.0 Client
101-H - Humax 101 WB 1.0 Client

Worldbox 2.0

210-T - Technicolor 210 WB 2.0 1TB DVR
210-H - Humax 210 WB 2.0 1TB DVR *
210-A - Arris 210 WB 2.0 1TB DVR (?)

110-T - Technicolor 110 WB 2.0 Client
110-H - Humax 110 WB 2.0 Client*
110-A - Arris 110 WB 2.0 Client (?)

Moving on to Modems

E31U2V1 - Ubee D3.0 32x8 D3.1 2x2 Modem/eMTA *
E31H/N2V1 - Hitron D3.0 32x8 D3.1 2x2 Modem/eMTA **
E31T2V1 - Technicolor D3.0 32x8 D3.1 2x2 Modem/eMTA

**Possible PUMA7 Chipset

Moving on to Routers

Askey RAC2V1K Wave 2 Wireless AC WiFi Router *
Sagemcom RAC2V1S Wave 2 Wireless AC WiFi Router
Arris RAC2V1A Wave 2 Wireless AC WiFi Router
Ubee RAC2V1U Wave 2 Wireless AC WiFi Router

I hope this helps you understand what boxes you have.

· actions · 2019-Mar-1 7:24 pm ·


terabitz
join:2016-10-16
Thonotosassa, FL

ARRIS NVG468MQ
Greenwave FiOS-G1100
Cisco 7941/7961

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (4)

terabitz

Member

2019-Mar-1 8:08 pm

said by dxlirixus:

(I am unsure if there are any Humax or Arris worldboxes with code 201/101)

Yes, there are. Appropriately numbered the 101H and the 201H.

· actions · 2019-Mar-1 8:08 pm ·


dxlirixus
join:2016-01-31
Rockwell, NC

Actiontec T3200M

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (6)

dxlirixus

Member

2019-Mar-1 9:15 pm

said by terabitz:
said by dxlirixus:

(I am unsure if there are any Humax or Arris worldboxes with code 201/101)

Yes, there are. Appropriately numbered the 101H and the 201H.

Edited.

· actions · 2019-Mar-1 9:15 pm ·

Purnerdyl00
join:2016-02-08
Queensbury, NY

Purnerdyl00 to dxlirixus

Member

2019-Mar-1 9:21 pm

to dxlirixus

Thanks for the info. Hopefully it gets pinned.

· actions · 2019-Mar-1 9:21 pm ·


dxlirixus
join:2016-01-31
Rockwell, NC

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (8)

dxlirixus

Member

2019-Mar-1 9:23 pm

Yep, sent a message to skj and hopefully he'll pin this post like he pinned my signal levels thread.

· actions · 2019-Mar-1 9:23 pm ·

reds91185
join:2016-10-31
Royse City, TX

ARRIS S33
TP-Link Archer AX6000

reds91185 to dxlirixus

Member

2019-Mar-3 9:35 am

to dxlirixus
said by dxlirixus:

Moving on to Routers

Askey RAC2V1K Wave 2 Wireless AC WiFi Router *
Sagemcom RAC2V1K Wave 2 Wireless AC WiFi Router
Arris RAC2V1A Wave 2 Wireless AC WiFi Router

Just wondering what makes you prefer the Askey over the Arris or the Sagemcom? Does it use different quality or grade components than the others?

· actions · 2019-Mar-3 9:35 am ·


dxlirixus
join:2016-01-31
Rockwell, NC

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (10)

dxlirixus

Member

2019-Mar-3 1:22 pm

I have had sagemcom modems in the past as well as the Fast 5260 and they all have issues with their WiFi.

I’ve never had an Arris.

· actions · 2019-Mar-3 1:22 pm ·

dxlirixus

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (11)

dxlirixus

Member

2019-Mar-4 5:30 pm

Alright guys, I now (sadly) own a Hitron modem. E31N2V1. I can't see signals and it sucks. Seems to have a PUMA chipset of some type. Will update in a week how it goes.

· actions · 2019-Mar-4 5:30 pm ·


StevenB
Premium Member
join:2000-10-27
New York, NY

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (13)·Charter

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (14)

StevenB

Premium Member

2019-Mar-9 2:21 pm

I returned mine. You will notice a bit of pausing when you have streams open and playing online games. It’s no where near as bad as the puma6 but it’s not worth it.

I use the modem for voice and my mb8600 as data on my 400/20 plan and it’s flawless.

· actions · 2019-Mar-9 2:21 pm ·

Green5
join:2010-03-15

Green5

Member

2019-Mar-9 11:52 pm

Has a total of 6 World Boxes; some were 101-T others were 101-H...all but one had issues. Some would never display a picture on my TV unless I rebooted them, other would display PLEASE WAIT and I will eventually see a Picture...maybe 45 to 60 seconds. Turned everyone back to Spectrum and got Cisco Boxes....all 6 Cisco...no issues. Clearly the World Boxes made exclusively for Spectrum are not the quality of Arris/Cisco...etc.

· actions · 2019-Mar-9 11:52 pm ·


dxlirixus
join:2016-01-31
Rockwell, NC

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (16)

dxlirixus to StevenB

Member

2019-Mar-10 1:09 am

to StevenB

Spectrum told us twice we would have to pay a $50 extra fee for having voice on a separate modem. Is there a separate fee for yours?

Also yes, I can tell. We're gonna swap it out soon.

· actions · 2019-Mar-10 1:09 am ·

techguru30
join:2018-07-05
Cincinnati, OH

techguru30 to dxlirixus

Member

2019-Mar-11 8:36 am

to dxlirixus
said by dxlirixus:

I have had sagemcom modems in the past as well as the Fast 5260 and they all have issues with their WiFi.

I’ve never had an Arris.

I do not believe they are even issuing Sagemcom routers anymore.

· actions · 2019-Mar-11 8:36 am ·

techguru30

techguru30 to Green5

Member

2019-Mar-11 8:38 am

to Green5
said by Green5:

Has a total of 6 World Boxes; some were 101-T others were 101-H...all but one had issues. Some would never display a picture on my TV unless I rebooted them, other would display PLEASE WAIT and I will eventually see a Picture...maybe 45 to 60 seconds. Turned everyone back to Spectrum and got Cisco Boxes....all 6 Cisco...no issues. Clearly the World Boxes made exclusively for Spectrum are not the quality of Arris/Cisco...etc.

It is not the hardware it is the software. When Spectrum had the Time Warner Cable navigator software installed on them no problems. But when they started issuing those boxes with Spectrum Guide non stop issues everyday with the new platform.

· actions · 2019-Mar-11 8:38 am ·


dxlirixus
join:2016-01-31
Rockwell, NC

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (18)

dxlirixus to techguru30

Member

2019-Mar-11 8:40 am

to techguru30

With the wave 2 routers they are. It looks just like the other two models.

The F@st 5260's are no longer being given out.

· actions · 2019-Mar-11 8:40 am ·

Purnerdyl00
join:2016-02-08
Queensbury, NY

Purnerdyl00

Member

2019-Mar-11 1:05 pm

Yep, just like the 3.1 modems. There only handing out 3.1 and wave 2 routers for the most part now.

· actions · 2019-Mar-11 1:05 pm ·

Green5
join:2010-03-15

Green5 to techguru30

Member

2019-Mar-11 1:56 pm

to techguru30

Thanks; but than shouldn't that be so with the Cisco Boxes? If the software is the issue, shouldn't the Cisco Boxes exhibit the same issues as did my original World Boxes?

· actions · 2019-Mar-11 1:56 pm ·

techguru30
join:2018-07-05
Cincinnati, OH

techguru30

Member

2019-Mar-11 2:50 pm

said by Green5:

Thanks; but than shouldn't that be so with the Cisco Boxes? If the software is the issue, shouldn't the Cisco Boxes exhibit the same issues as did my original World Boxes?

Cisco boxes do not have Spectrum Guide installed on them.

· actions · 2019-Mar-11 2:50 pm ·


motorola870
join:2008-12-07
Arlington, TX

1 edit

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (20)

motorola870

Member

2019-Mar-13 4:13 am

there is no ARRIS 101 and 201 world boxes. Please remove that. ARRIS only make 110A and 210A. The World Box 1.0 was locked to Cisco and Humax as they had only capability for Powerkey and NDS based encryption. The reason why Motorola headends did not get world boxes for almost 2 years after the merger. To be honest has anyone even seen a Technicolor 110T or 210T? I think Spectrum may have terminated their contract or is having issues with the boxes. I am wondering if they cutout Technicolor due to the costs of having 3 suppliers or just decided on Humax for Cisco headends and ARRIS for ARRIS headends. I honestly think the extra encryption keys have been postponed indefinately until they can get the regional data centers cleared of major bugs not to mention Spectrum guide is 9 months behind features in TWC and BHN systems. They just now got Spectrum guide rolling out with older boxes that were running Navigator. The transition to Spectrum guide is full steam and don't be surprised if the next Navigator update removes StartOver along with the iGuide R32 upgrade for existing boxes.

· actions · 2019-Mar-13 4:13 am ·

techguru30
join:2018-07-05
Cincinnati, OH

techguru30

Member

2019-Mar-13 8:21 am

said by motorola870:

there is no ARRIS 101 and 201 world boxes. Please remove that. ARRIS only make 110A and 210A. The World Box 1.0 was locked to Cisco and Humax as they had only capability for Powerkey and NDS based encryption. The reason why Motorola headends did not get world boxes for almost 2 years after the merger. To be honest has anyone even seen a Technicolor 110T or 210T? I think Spectrum may have terminated their contract or is having issues with the boxes. I am wondering if they cutout Technicolor due to the costs of having 3 suppliers or just decided on Humax for Cisco headends and ARRIS for ARRIS headends. I honestly think the extra encryption keys have been postponed indefinately until they can get the regional data centers cleared of major bugs not to mention Spectrum guide is 9 months behind features in TWC and BHN systems. They just now got Spectrum guide rolling out with older boxes that were running Navigator. The transition to Spectrum guide is full steam and don't be surprised if the next Navigator update removes StartOver along with the iGuide R32 upgrade for existing boxes.

Spectrum Guide still does not have remote management. That is the reason why they can not remotely reboot the box and is the most likely reason why we are missing features like caller id on TV.

· actions · 2019-Mar-13 8:21 am ·


dxlirixus
join:2016-01-31
Rockwell, NC

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (22)

dxlirixus to motorola870

Member

2019-Mar-13 1:38 pm

to motorola870

Thank you Motorola

· actions · 2019-Mar-13 1:38 pm ·

dxlirixus

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (23)

dxlirixus

Member

2019-Mar-19 9:45 am

I would like to add that they are INDEED handing out the F@st 5260's in my area, however I think they are just refurbs.

· actions · 2019-Mar-19 9:45 am ·


Anon3f54d
@199.87.21.x

Anon3f54d to dxlirixus

Anon

2019-Mar-20 11:17 am

to dxlirixus

Going Charter on Friday. What's the best router they have available that I can ask for? Prefer 3.1.

· actions · 2019-Mar-20 11:17 am ·


dxlirixus
join:2016-01-31
Rockwell, NC

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (26)

dxlirixus

Member

2019-Mar-20 11:22 am

Modem is 3.1. Router is either 5260 or Wave 2.

· actions · 2019-Mar-20 11:22 am ·


terabitz
join:2016-10-16
Thonotosassa, FL

ARRIS NVG468MQ
Greenwave FiOS-G1100
Cisco 7941/7961

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (28)

terabitz to Anon3f54d

Member

2019-Mar-20 11:23 am

to Anon3f54d

Routers are not rated by the DOCSIS standards, modems are.

What tier of internet are you getting? If you're getting standard, then I'd suggest you get your own AC router because there would be a router rental charge for the router. However, if you are getting Ultra or Gig, they do not charge the router rental fee.

Pretty sure they're mainly handing out their Wave 2 routers at this point, but you might wind up with a Sagemcom F@st 5260 as well.

Modems are either Hitron (E31H2V1/E31N2V1), Technicolor (E31T2V1), or Ubee (E31U2V1). They are all DOCSIS 3.1, and only the Ubee allows for customer access to diagnostics including signal levels and modem logs.

· actions · 2019-Mar-20 11:23 am ·

mattinlax
join:2019-03-05
Glendale, CA

mattinlax

Member

2019-Mar-21 11:52 pm

said by terabitz:

...only the Ubee allows for customer access to diagnostics including signal levels and modem logs.

Do you have the instructions for access? Spectrum only seems to tell you how to log in to the router. I was surprised when the tech switched out my Askey Wave 2 for a Sagemcom Wave 2, that the Sagemcom had a much nicer interface than the Askey. Figured they would be the same.

· actions · 2019-Mar-21 11:52 pm ·


dxlirixus
join:2016-01-31
Rockwell, NC

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (30)

dxlirixus

Member

2019-Mar-22 12:04 am

»Access to the Spectrum E31(U)2V1 has been established

· actions · 2019-Mar-22 12:04 am ·


rollinraver
join:2002-04-27
Buffalo, NY

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (32)

rollinraver to dxlirixus

Member

2019-Mar-24 9:52 pm

to dxlirixus

Having a modem dropped shipped to me. I’m on 400 plan... should I be expecting a 3.1?

Gig is available in my area, so plant has been upgraded...

· actions · 2019-Mar-24 9:52 pm ·


dxlirixus
join:2016-01-31
Rockwell, NC

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (34)

dxlirixus

Member

2019-Mar-25 8:08 am

Either a 1602 or a D3.1 of some variant

· actions · 2019-Mar-25 8:08 am ·

rseiler
join:2001-11-01

rseiler

Member

2019-Mar-28 12:45 am

I'd be curious what he ended up getting. It's disappointing to hear that they're still sending out the TM1602.

If it's not that, do you expect it to be one of the two or three mentioned in the top post?

When I asked a rep recently about what modems are being sent out, he said, of course, that there's no way to know, but he mostly sees Cisco DPC300X and Motorola SB612X, which is very surprising given the current year.

· actions · 2019-Mar-28 12:45 am ·

mattinlax
join:2019-03-05
Glendale, CA

mattinlax

Member

2019-Mar-28 6:02 am

I signed up as a new customer 3 weeks ago with 400/20 and they sent me a TM822, a modem from like 10 years ago, that cannot handle 400. The Spectrum store rep just shook his head and said someone must have been having a bad day and acted out Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (35) They gave me the 3.1,

So you never know...

· actions · 2019-Mar-28 6:02 am ·

Spectrum Branded Equipment Guide (STB, Routers, Modems) - Charter Spectrum (2024)
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