Virginia Beach Water - Contact, Pay Bill, Start or Stop Service and more (2024)

The Virginia Beach Department of Public Utilities supplies water for more than 452,000 people living within the city limits of Virginia Beach, Virginia. The department sources water from Lake Gaston in Brunswick County and pumps it 76 miles to Lake Prince, where the water is treated and purified at the Moores Bridges Treatment Plant, owned and operated by the neighboring city of Norfolk.

Virginia Beach Water - Contact, Pay Bill, Start or Stop Service and more (1)

Consumer Confidence Water Quality Reports

Under the authority of the Safe Drinking Water Act, the EPA requires Virginia Beach Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available, in a concise, straightforward, and easy-to-understand way.

Copper & Lead Report (2018)

A

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Virginia Beach Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Virginia Beach Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

  • Lead and Copper Levels in the Water

Copper & Lead Report (2018)

A

Excellent

WaterZen Rating

Lead and copper levels in the drinking water of some cities across the United States are too high, potentially creating public-health issues for the people living in those areas.

What about Virginia Beach Water? How much lead and copper are in your drinking water? And how do those levels compare to other cities in the state? We examined data from hundreds of cities across the nation to understand and grade your water quality.

As you can see, Virginia Beach Water received the best-possible grade because the amounts of contaminants found in the water supply were better than the Public Health Goal and most other water providers we've analyzed.

In this report:

  • Lead and Copper Levels in the Water

View full report

Have a Question, Issue or Comment?

Main Customer Service

Physical Address:
Leigh Henderson, C​ity Treasurer Municipal Center, Building 1 2401 Courthouse Drive
Virginia Beach, Virginia 23456

757) 385-4631
VB311@vbgov.com

Emergency (24 hours - broken water main or pipeline, etc.)
757-385-3111

Already have an account?

If you already have an account, you just need to login to the Virginia Beach Water site. Virginia Beach Water accepts credit cards, debit, and direct deposit. Click here to login.

Want to create a new account?

You can create a new account on the Virginia Beach Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

Want to pay without an account?

You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

Starting Your Service

When you move to a new home in VIRGINIA BEACH, you'll most likely already have running water, but you'll still need to set up water service with the Virginia Beach Water. Luckily, Virginia Beach has made it pretty simple with the following online form. Starting service generally takes just two business days.

Click here to fill out a Start Service Form.

Stopping Your Service

When you move out of a home in VIRGINIA BEACH, you'll need to stop your water service with the Virginia Beach Water, so you don't keep getting billed. Simply fill out the following online form. Stopping service normally takes just two business days.

Click here to fill out a Stop Service Form.

None

Latest Updates

Brio Moderna Water Dispenser By Dave on 6/24/2022 Brio Moderna Water Dispenser is a stainless steel water cooler.
Pohl Schmitt Electric Kettle By Dave on 6/24/2022 Pohl Schmitt Electric Kettle has a capacity of 1.7 liters and it is made of the finest quality borosilicate glass.
Venoly Whistling Tea Kettle By Dave on 6/24/2022 Venoly Whistling Tea Kettle has a capacity of 2.5 liters and it is made of stainless steel.
SUSTEAS Whistling Tea Kettle By Dave on 6/24/2022 SUSTEAS Whistling Tea Kettle is a stainless steel teapot.
R.W.FLAME Water Dispenser By Dave on 6/24/2022 This R.W.FLAME Water Cooler Dispenser has a built-in ice maker.
Secura Milk Frother By Dave on 6/24/2022 Secura Milk Frother is one of the most popular milk frother brands.
Lxuemlu TDS Meter By Dave on 6/24/2022 Lxuemlu TDS Meter is a digital water tester that tests the water purity level in ppm.
Owala FreeSip Water Bottle By Dave on 6/24/2022 Owala FreeSip Clear Water Bottle has a capacity of 25 oz and has a wide-mouth opening.
ICOOKPOT Electric Kettle By Dave on 6/24/2022 ICOOKPOT Electric Kettle has a capacity of 2 liters and is made of borosilicate glass and 304 stainless steel.
Home Labs Water Dispenser By Dave on 6/24/2022 This Home Labs Water Dispenser is a bottom-loading water dispenser that can hold a 5-gallon water bottle.

View all

  • Albemarle County Service Authority
  • Albemarle County Service Authority - Crozet
  • American States Utility Services - Fort Eustis
  • American Water - Fort Belvoir
  • American Water - Fort Belvoir North Area
  • Amherst County Service Authority
  • Aqua Virginia - Lake Monticello
  • Arlington County Water
  • Augusta County Service Authority
  • Augusta County Service Authority - Verona - Weyers Cave
  • Bedford Regional Water Authority
  • Big Stone Gap Water Department
  • Blacksburg Water
  • Blackstone Water Department
  • Bluefield Water
  • Bridgewater Water Department
  • Buchanan County Psa
  • Buckingham Utility
  • Buena Vista Water
  • Bvu Authority
  • Campbell County Utilities
  • Carroll County Water - Carroll Regional Water System
  • Chesapeake Water
  • Chesterfield Co Central Water System
  • City Of Charlottesville Water
  • City Of Chesapeake Water
  • City Of Chesapeake Water
  • City Of Covington Utility
  • City Of Danville Water
  • City Of Franklin Water
  • City Of Lynchburg Water
  • City Of Manassas Utilities
  • City of Richmond Water
  • City Of Salem Water
  • City Of Waynesboro Water
  • Colonial Heights Water
  • Dinwiddie Water Authority - Central
  • Dublin Water Department
  • Eastern Goochland Central Water System
  • Emporia Water Department
  • Fairfax County Water
  • Farmville Utilities
  • Fauquier Water - New Baltimore Regional
  • Fort Lee Water
  • Fredericksburg Water
  • Frederick Water
  • Galax Water
  • Gcwsa - Jarratt
  • Gloucester County Utilities
  • Halifax County Service Authority - Leigh Street Plant
  • Hanover County Water
  • Harrisonburg Water
  • Henrico County Water System
  • Henry County Public Service Authority - Upper Smith River Water Supply
  • Herndon Water
  • James City County Water
  • Leesburg Water
  • Lexington Water
  • Loudoun Water - Central
  • Manassas Park Water

View all

  • Tucson Water
  • Gwinnett County Water
  • Toho Water
  • Greenville Water
  • City of Houston Water
  • Cobb County Water
  • Louisville Water
  • Phoenix Water
  • Glendale Water
  • Cleveland water
  • Salt Lake City Water
  • Tacoma Water
  • Saint Paul Water
  • Alameda County Water
  • Corpus Christi Water
  • Santa Ana Water
  • Minneapolis Water
  • Toledo Water
  • Irvine Water
  • Arlington Water
  • Tulsa Water
  • Virginia Beach Water
  • Pittsburgh Water
  • Newport News Water
  • Anaheim Water
  • Long Beach Water
  • Monroe County Water
  • Fresno Water
  • Baton Rouge Water
  • Palm Beach Water
  • Albuquerque Water
  • Oklahoma City Water (OKC Water)
  • D.C. Water
  • Nashville Water
  • Orlando water utility
  • Portland Water
  • East Bay MUD Water
  • Las Vegas Water
  • San Diego Water
  • Dallas Water
  • St Louis Water
  • Denver Water
  • Charlotte Water
  • San Jose Water
  • Seattle Water
  • Citizens Water
  • Cincinnati Water
  • Forth Worth Water
  • Jacksonville Water
  • Detroit Water
  • Atlanta Water
  • Milwaukee Water
  • El Paso Water
  • Raleigh Water
  • Kansas City Water
  • Manatee County Water
  • Mesa Water
  • Eastern Municipal Water District
  • Dekalb County Water
  • Austin Water
  • Brio Moderna Water Dispenser
  • Pohl Schmitt Electric Kettle
  • Venoly Whistling Tea Kettle
  • SUSTEAS Whistling Tea Kettle
  • R.W.FLAME Water Dispenser
Virginia Beach Water - Contact, Pay Bill, Start or Stop Service and more (2024)

FAQs

Virginia Beach Water - Contact, Pay Bill, Start or Stop Service and more? ›

Payment Options

Our payment vendor, Invoice Cloud, offers multiple convenient ways to make online payments. The Invoice Cloud portal allows you to make a one-time payment, schedule a future one-time payment, or schedule a recurring payment.

How do I pay my water bill on Virginia Beach? ›

Payment Options

Our payment vendor, Invoice Cloud, offers multiple convenient ways to make online payments. The Invoice Cloud portal allows you to make a one-time payment, schedule a future one-time payment, or schedule a recurring payment.

Why is my water bill so high Virginia Beach? ›

Did you fill a pool, water your lawn frequently, or have an increase in the number of people residing in your home (even temporarily)? If not, you may have a water leak in or around your home.

What is the average water bill in Virginia Beach? ›

AVERAGE UTILITY RATES
Electricity (cents per kWh)$0.062
Natural Gas (per 1,000 cubic feet)$ 5.08
Water (per 1,000 gallons)$4.90
Sewer (per 1,000 gallons)Virginia Beach charges a flat fee based on connection size. HRSD charges are based on volumetric water use.

How do I pay for water in Virginia? ›

  1. Automatic Payments.
  2. Budget Billing.
  3. Credit or Debit Card.
  4. In Person.
  5. Online - Bank Account.
  6. By Mail.
  7. Mobile App.

How to set up utilities in Virginia Beach? ›

Utility Connections

To schedule an appointment, please call (757) 385-4636 or email PULineFees@vbgov.com. All customers are required to email a completed AWWA Calculation Form to PULineFees@vbgov.com prior to their appointment in order to determine the proper water meter size for the property.

What do Virginia Beach utilities cover? ›

Department of Public Utilities

​The Department provides quality water and sanitary sewer services to Virginia Beach residents, fully complying with all federal and state drinking water standards.

What state has the highest water bill? ›

The average monthly water bill varies greatly across the United States. In 2022, West Virginia has the highest averages prices in the country, at 105 U.S. dollars per month.

Can a running toilet cause a high water bill? ›

The most common cause for a high water bill is running water from your toilet. A continuously running toilet can waste up to 200 gallons a day or more depending on the volume flow down the drain. This can cause a terrible increase to a family's typical water use, so fix toilet leaks as soon as possible.

What is the average electric bill in Virginia Beach? ›

Monthly electric bills are a product of how much electricity you use per month and your electric rate. In Virginia Beach, VA, the average monthly electric bill for residential customers is $172/month, which is calculated by multiplying the average monthly consumption by the average electric rate: 1,373 kWh * 13 ¢/kWh.

Is it cheaper to live in Florida or Virginia? ›

With so much to offer you might expect Florida to be an expensive place to live but it's actually quite affordable. In fact, the cost of living in Florida is slightly less than Virginia. Of course this depends on where you live in the state, but the overall cost of living in Florida is roughly 8% lower than Virginia.

How much money do you need to live comfortably in Virginia? ›

Salary Needed to Live Comfortably in Each State
RankStateSalary needed for a single working adult
12Virginia$99,965
13New Hampshire$98,093
14Arizona$97,344
15Georgia$96,886
11 more rows
Apr 10, 2024

Is it cheaper to live in Texas or Virginia? ›

Texas enjoys a lower cost of living

Virginia, however, has a cost of living that is more than 4 percent above the national average, and almost 10 percent higher than Texas' expenses. That means that you will have to budget more for groceries, healthcare, housing and more.

How do I get help with my water bill in Virginia? ›

The best way to start seeking help is by calling your utility company.
  1. Appalachian Power Company: 1-800-956-4237.
  2. Columbia Gas of Virginia: 1-800-543-8911.
  3. Virginia American Water Company: 1-800-452-6863.
  4. Old Dominion Power Company: 1-866-DOM-HELP.

How much does a water bill cost in Virginia? ›

Utility Costs in Virginia
UtilityAverage Virginia Bill
Electricity$131
Gas$105
Cable & Internet$121
Water$36

Is Virginia Waters free? ›

As you will know from your visit, areas such as Virginia Water are free to enter and to enjoy for the day.

Where can I pay my water bill in Norfolk VA? ›

  • Drop Box - Convenient drop box "fire hydrants" are located outside of City facilities . ...
  • In-Person - 810 Union St. ...
  • Mail - Send to HRUBS P. O. Box 37097, Boone, IA 50037-0097. ...
  • Online - Go to the HRSD website and follow the instructions to enter payment information. ...
  • Phone - Dial 1-844-257-6063 to make a payment.

What is the acronym HRSD? ›

Human Resource Service Delivery (HRSD)

Where to pay Henrico County water bill? ›

Payments may also be made in person at the Henrico County – Treasury Office, 4301 E. Parham Road or at the Henrico Eastern Government Center, 3820 Nine Mile Road. Payments may be made in person at the following locations using cash, checks, debit/credit cards.

Top Articles
Latest Posts
Recommended Articles
Article information

Author: Margart Wisoky

Last Updated:

Views: 6421

Rating: 4.8 / 5 (78 voted)

Reviews: 85% of readers found this page helpful

Author information

Name: Margart Wisoky

Birthday: 1993-05-13

Address: 2113 Abernathy Knoll, New Tamerafurt, CT 66893-2169

Phone: +25815234346805

Job: Central Developer

Hobby: Machining, Pottery, Rafting, Cosplaying, Jogging, Taekwondo, Scouting

Introduction: My name is Margart Wisoky, I am a gorgeous, shiny, successful, beautiful, adventurous, excited, pleasant person who loves writing and wants to share my knowledge and understanding with you.